Last updated: fifth January two thousand twenty-six
This Privacy Policy explains what personal data is collected and processed by Merak Trading Company ("Merak", "we", "us") when you visit the mt-jor.com website (the "Website"), any related subdomains, use our mobile application(s) and related services (together, the "Services"), pay using Apple Pay, or communicate with us by any means (email, phone, messenger, or any other medium).
It also explains how you can control the information we collect, how this information will be used, and how to contact us.
Your personal data is collected and controlled by Merak Trading Company.
If you have any questions, comments, or requests related to data collection or this Privacy Policy, please contact us at info@bytummies.com
Depending on how you use the Services, we may collect:
Full name, email address, phone number, and (if you create an account) account credentials and basic profile information.
Information you provide to place and fulfill an order, such as delivery address, delivery instructions, items ordered, order history, subscription or plan details (if applicable), and any notes you add (for example dietary preferences or allergy information, if you choose to share it).
Information you share when you contact us (by form, email, phone, messenger, or other means), including the content of your messages and any additional information you provide.
If you apply to join our team, we collect information from your CV and any additional information you provide us by written or oral means.
If you make a purchase, the payment is processed by payment providers (and, if you choose, Apple Pay). We typically receive and store only limited payment and transaction details necessary for accounting, refunds, chargeback handling, and fraud prevention (for example, a transaction reference, date/time, amount, currency, and payment method type). We do not intentionally collect or store full card numbers.
If you choose Apple Pay as a payment method, Apple Pay and our payment processor handle the payment authorization and tokenization. Apple Pay may share with us the information you approve in the Apple Pay sheet that is necessary to complete your purchase and fulfill delivery (for example, your name, email, phone number, and shipping/delivery address, if provided).
We use Apple Pay-related information only to process the transaction, provide customer support, prevent fraud, handle refunds/chargebacks, and fulfill or improve delivery of goods and services.
We may automatically collect standard internet log information and details about visitors' behavior patterns.
We may collect technical data such as IP address, browser type, device information, pages visited, time spent, referrer URLs, and similar usage data.
When you visit the Website, Merak may place cookies and similar analytical technologies (collectively, "Cookies") on your device and browser to personalize your experience, understand usage patterns, and provide, improve, and secure the Website.
Cookies are small text files. Cookies do not typically contain information that directly identifies you, but personal data that we store about you may be linked to the information obtained from cookies.
You can adjust your browser settings to delete cookies or to block cookies (including third-party cookies). If you prevent certain cookies, some functions of the Website may not be available.
When you use our mobile application(s), we may automatically collect:
Device and app data: device model, operating system version, app version, language, time zone, country/region, and IP address.
Usage data: in-app activity such as screens viewed, features used, interactions, and approximate timestamps.
Diagnostics: crash logs, performance data, and error reports.
Push notification data: a device token used to send notifications, if you enable them.
Location data: if you choose to grant location permission, we may process your location to support address selection, delivery, and service availability. You can control location permissions in your device settings.
We may receive personal data from third parties in connection with the Services, such as:
We use personal data for the following purposes:
To create and manage your account, process orders, arrange delivery, provide customer support, communicate with you about your order (including service messages), and deliver the products and services you request.
To process payments (including Apple Pay), confirm transactions, prevent fraud and abuse, handle disputes/chargebacks, keep the Services secure, and protect users and Merak.
To respond to your requests, comments, and questions. If you subscribe to updates, we will use the email address you provided to send information about our services and updates. You can opt out of marketing emails at any time.
To understand how the Website and app are used, fix bugs, monitor performance, and improve the user experience.
To comply with applicable laws, regulations, lawful requests, and to establish, exercise, or defend legal claims.
Apple Pay is a payment method offered to help you check out securely and conveniently.
When you use Apple Pay, Apple Pay and our payment processor handle the payment authorization and provide us with tokenized payment information and limited transaction details.
We do not use Apple Pay-related information for unrelated advertising, and we only share user data acquired via Apple Pay with third parties as needed to facilitate or improve delivery of goods and services, to process payments, and to provide support (for example, with payment processors and delivery partners).
Apple processes certain information to provide Apple Pay. If you want to learn more about Apple's handling of Apple Pay data, please review Apple's Apple Pay privacy information.
We may share your personal data with:
Companies that help us operate the Services (for example hosting, analytics, customer support tools, and technical infrastructure), under contractual obligations to protect your data.
To process payments, including Apple Pay transactions, and manage fraud prevention, disputes, and refunds.
To deliver goods and services to you (for example, sharing your name, phone number, and delivery address).
We may disclose personal data if required by law, or if necessary to protect rights and safety, or in connection with a merger, acquisition, financing, reorganization, or sale of assets (in which case we will take steps to ensure appropriate protection).
We do not sell personal data.
Where we rely on your consent, you have the right to withdraw it at any time by contacting us at info@bytummies.com
You can also:
We retain personal data only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
In general:
When you request deletion (where applicable), we will delete or anonymize personal data unless we must retain certain information to comply with legal obligations or to establish, exercise, or defend legal claims.
Depending on your location and applicable law, you may have the right to:
To exercise your rights, contact us at info@bytummies.com
We may request additional information to verify your identity before responding.
We implement reasonable technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
We may transfer personal data to service providers and subcontractors located in countries outside your country of residence. Where required, we use contractual and other safeguards intended to protect your personal data.
Our Services are intended for adults. If you provide information about a child (for example, dietary preferences or allergy notes), you confirm that you have the legal authority to provide it and that you do so only as needed for delivery and service fulfillment.
We may update this Privacy Policy from time to time. Updates may be made in response to changes in law, security standards, or our practices. The "Last updated" date above indicates when the latest changes took effect.